Privacy Policy

Your personal information and how we use it

At Tauranga Boutique, your privacy is our top priority. We’re dedicated to protecting your personal information and ensuring your shopping experience is both enjoyable and secure. Below, we outline how we collect, use, and safeguard your information, in line with New Zealand’s legal obligations under the Privacy Act 2020.

Information We Collect

When you shop with us, we may collect the following information:

  • Personal Information: Your name, email address, phone number, shipping address, and payment details.
  • Order Information: Details about the products you purchase, including order history.
  • Technical Information: Data related to your device, such as IP address, browser type, and browsing behavior on our website.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order and provide customer support.
  • Improve our website, products, and services based on your feedback.
  • Send you promotional materials and updates, if you’ve opted in to receive them.

Sharing Your Information

We respect your privacy and will never sell or trade your personal information. However, we may share your data with trusted third parties to help us operate our website and deliver services, including:

  • Payment processors for transaction handling.
  • Shipping partners to deliver your orders.
  • Analytics providers to help us understand our website performance.

These third parties are required to protect your information and can only use it for the purposes we specify.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the information we hold about you.
  • Correction: If you believe any information is inaccurate or incomplete, you can ask us to correct it.
  • Deletion: You can request that we delete your personal information, subject to legal obligations.
  • Opt-out: If you no longer wish to receive marketing communications, you can unsubscribe at any time.

To exercise these rights, please contact us at info@tauranga-boutique.com.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

Overseas Transfers

If we transfer your personal information overseas, we ensure that it is protected in a manner that is consistent with New Zealand law.

Data Security

We implement a variety of security measures to protect your personal information. Your data is stored on secure servers, and we use encryption to safeguard sensitive information during transmission. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

Cookies

Our website uses cookies to enhance your shopping experience. Cookies are small files placed on your device that help us remember your preferences and improve our services. You can choose to accept or decline cookies, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our website after any modifications indicates your acceptance of the updated policy.

Privacy Complaints

If you have any concerns about your privacy or believe we’ve breached your rights, please reach out to us directly. If you’re not satisfied with our response, you can also contact the Office of the Privacy Commissioner at www.privacy.org.nz

Contact Us

If you have any questions or concerns about this privacy policy or our practices, please reach out to us at:

Email: info@tauranga-boutique.com

Thank you for trusting Tauranga Boutique with your personal information. We’re committed to ensuring your privacy and providing you with a fantastic shopping experience!